Terms

Shop policies

Shipping

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items. We usualy need up to 3 working days for the worlwide shippint. We use Fedex epxress and TnT express
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Payment options

  • Wire transfer to Greek bank
  • By debit or credit card via Viva Payments. You don’t need to have an account to Viva payments. Payments are handled via secure enviroment. Jewelryathens.com shop never receive your credit card information.
  • Paypal (soon)

Returns & exchanges

I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery

I don’t accept cancellations
But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

SECURITY

The purchases of products or services made at the jewelryathens.com online store are secured through a dedicated Viva Wallet service. To complete the transaction, you automatically transfer to a Web site provided by Viva Wallet and enter your card details safely. Your card details are encrypted and sent to the Bank that has issued your card for billing approval. This information is not shared with any third party.

SSL Certificates are small data files that digitally bind a cryptographic key to an organization’s details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser. Typically, SSL is used to secure data transfer, messages from contact form, order forms and logins, and more recently is becoming the norm when securing browsing of social media sites.